Balance & top-up¶
Your balance (wallet) is a prepaid deposit in Rupiah used to pay for purchases and subscription renewals.
Adding funds¶
- Open Dashboard → Balance → Top up.
- Enter an amount.
- You are taken to a QRIS payment page.
- Scan and pay. Your balance increases automatically once payment is confirmed (usually < 1 minute).
You can also top up "on the fly" during checkout if your balance is short — the system offers to cover just the shortfall.
Fees¶
QRIS payments carry a payment-gateway fee of 0.7% + Rp 300, and it is charged to the payer. So if you top up Rp 100,000, what you pay on the QRIS page is Rp 100,000 + fee; the balance credited is still Rp 100,000.
The final amount is always shown on the payment page before you scan.
Payment-link validity¶
The payment link / QR is valid for 24 hours. If it expires before payment, create a new top-up request. Your money is never lost: funds are only credited once payment is actually confirmed.
History¶
Dashboard → Balance → History shows every movement: top-ups, purchases, subscription renewals, bonuses, and refunds.
Top-up bonus¶
Some promotions grant a bonus balance at certain top-up amounts. The bonus is credited together with the main balance and appears as a separate line in your history.