Buying a product¶
Checkout steps¶
- Open the product page, pick a plan (price variant).
- Click buy → checkout page.
- Enter your email (if not signed in) and answer any extra questions.
- Choose a payment method.
- Complete the payment.
- The product is delivered automatically once payment is confirmed.
Payment methods¶
| Method | How it works |
|---|---|
| Balance | If your balance covers the price, the purchase completes immediately. No extra fee. |
| QRIS (online) | You are taken to a payment page. Scan the QRIS from your bank / e-wallet app. The order is paid automatically once payment is confirmed (usually < 1 minute). |
| Seller static QRIS | Some sellers accept payment straight to their own QRIS. You upload a payment proof; the seller confirms manually. |
If you have some balance but it doesn't cover the full price, the system automatically charges only the shortfall via QRIS and takes the rest from your balance.
Payment fee¶
For online QRIS payments there is a payment-gateway fee that is already included in the total shown on the payment page. Just pay the amount displayed.
Order status¶
| Status | Meaning |
|---|---|
| Awaiting payment | Order created, payment not received yet. The QRIS payment link is valid for 24 hours. |
| Paid | Payment confirmed, the product is/will be delivered. |
| Failed / expired | Payment was not completed before the link expired. You can check out again. |
Check the status any time in Dashboard → My products or the order-status page whose link is sent by email/WhatsApp.
Coupons¶
Have a coupon code? Enter it on the checkout page before paying. The discount shows in the summary before you confirm.
Refunds¶
Request one via Dashboard → the relevant order → Request refund. Approval follows the seller's and the platform's policy.